Resume - Stephanie Ney
EDUCATION
Bachelor of Science Degree, Interior Design, April 2007
Eastern Michigan University, Ypsilanti, FIDER Accredited
GPA 3.61, Cum Laude
ASID Professional Member
NCIDQ Certificate No. 025660
SKILLS
- AutoCAD, AutoDesk
- SketchUp
- Adobe Photoshop
- Microsoft Office: Word, Excel, PowerPoint
- Very Computer-Literate
- Excellent Internet Navigation
- Freehand Rendering
- Computer Rendering
- Highly Motivated
- Artistic & Creative
EXPERIENCE
- Organizational Designs, Ann Arbor, MI- July 2006-Present
Associate Designer- Responsibilities include:
Resource library update and organization, writing orders and specifications, placing orders, obtaining price and availability of merchandise, communicating with clients over the phone and in office, posting of designers billable hours, performing field surveys and jobsite visits, constructing presentation boards, drafting CAD drawings, and creating SketchUp models/renderings
- Responsibilities include:
- Repairclinic.com, Canton, MI- 2001-2006
- Customer Service Representative- 2005-2006
- Resolved customer complaints diplomatically
- Developed excellent communication skills
- Worked with customers face to face at retail counter, and over the phone
- Utilized customer response system to trouble shoot appliance problems, through email
- Sales Representative- 2002-2005
- Provided assistance locating appliance parts for customers, using a variety of manufacturer CD ROMs, Microfiche, and navigating the internet
- Placed phone orders online and answered customer email
- Customer Service Representative- 2005-2006